Important Announcement:

Transition of Service Operations

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Effective immediately, Adventure Park Gear will no longer be providing Smart Belay servicing at our location.

 

Moving forward, all servicing, recertification, and new purchases of EDELRID products will be handled directly through our long-time trusted partner, EDELRID North America. They will ensure that your devices are serviced to the highest standards and will be your primary point of contact for any service or recertification inquiries going forward.

 

For all service and recertification questions, please contact EDELRID’s customer service team at:
customerservice@edelrid.com

 

Additionally, for instructions, information, and to initiate service requests with EDELRID, please visit the following link:
Smart Belay Service Instructions

 

We appreciate your understanding and cooperation as we transition this service to EDELRID, and we are confident that you will receive excellent support from their team. If you have any questions or need further clarification, don’t hesitate to reach out to us, and we will be happy to assist you.

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